Online Business Management
As your Online Business Manager, I handle the behind-the-scenes strategy and structure so you can focus on the big picture. From managing projects to creating efficient systems, I help your business run smoothly and strategically.
Strategic operational support to help you scale with structure, ease, and confidence.
As a founder, you’re the visionary, the leader and often, the do-er of all the things. Bringing that vision to life every day can feel like juggling ten roles at once.
That’s where I come in.
As your Online Business Manager, I partner with you to translate your goals into structure, processes, and action. I’ll help you manage projects, people, and priorities, so your business runs seamlessly behind the scenes… freeing you to focus on growth, creativity, and impact.
What’s Included
Strategic operations planning
Project & team management (Asana, Slack, Google Workspace)
KPI tracking, dashboards, and reporting
SOP creation & process documentation
System improvement & optimisation
Communication and workflow alignment
Who It’s For
Female founders scaling from solo to small team
Entrepreneurs who have clients but need operations structure
Agency owners or coaches ready to delegate and lead
Founders tired of managing day-to-day details at the cost of strategy
The Experience
When we work together, we’ll start by reviewing your existing workflows and tools.
I’ll identify gaps, inefficiencies, and opportunities. Then, build a clear plan to streamline operations.
From there, I’ll manage your projects, support your team, and keep everything (and everyone) accountable.
You’ll always know what’s happening in your business - without needing to be the one doing it all.
The Transformation
You’ll move from reactive to strategic.
You’ll gain time, clarity, and confidence… knowing your operations are being handled by someone who understands both business strategy and the rhythm of female-founded businesses.
Common Questions
-
An Online Business Manager (OBM) is the bridge between a founder’s vision and the day-to-day operations that bring it to life.
While a Virtual Assistant handles specific tasks, an OBM takes a strategic management role — overseeing projects, people, systems, and workflows to ensure the business runs smoothly.
Think of an OBM as your operational partner: someone who understands your goals, anticipates challenges, and ensures your team, tools, and timelines are all aligned.
-
Not at all — I’ll meet you exactly where you are. Many founders come to me knowing they need structure, but unsure which tools are right for their business. During our initial review, I’ll assess your current workflows and recommend the platforms that fit your team size, goals, and working style.
If you’re completely new to tools like Asana or HubSpot, I’ll handle setup from scratch — creating the dashboards, automations, and templates that keep your business running smoothly. If you already use these tools but they feel messy or underutilised, I’ll optimise what you have before introducing anything new.
The goal is always to simplify — not overwhelm.
-
Absolutely — automation is one of the fastest ways to reclaim time and reduce burnout. Using Zapier, native integrations, or custom workflows, I connect your existing systems so that tasks, data, and communication flow automatically.
For example, I can:
Automatically move client information from forms into your CRM.
Trigger task creation in Asana from new emails or payments.
Sync documents, reminders, and updates between Google Workspace, HubSpot, and Slack.
I’ll also ensure every automation has clear documentation, so your team understands how it works — and you never feel dependent on tech jargon or mystery systems.
It’s about creating a seamless, intuitive operational flow — not just adding more apps.
-
Yes — clear documentation and training can absolutely be included if you’d find it valuable.
Many founders choose to add this as part of their systems setup so their team feels supported and confident using new tools. I can create Standard Operating Procedures (SOPs) for your workflows, along with short Loom video walkthroughs or written guides for easy reference.
If preferred, we can also schedule a live session for you or your team to walk through your new systems together.
